Adult Enrichment Registration Notes

Cancellation and Refund Policy- Customer initiated cancellations received within 5 or more business days prior to the start of the class will qualify for a refund minus a non-refundable $10 processing fee. Cancellation made less than 5 business days prior to the start date of activity/class will not be eligible for a refund. Please remember if you are unable to attend a class, you may send someone in your place.

Community Education reserves the right to cancel any activity/class that does not meet minimum enrollment. You will be contacted and complete refunds will be given when this occurs.

Special Needs- If you have a disability and need some accommodations to participate in CE or if you need an interpreter/notetaker, call the Learning Exchange at 952-681-6122 at least 10 business days before class.

Confirmations- If you have an email address, you will receive a confirmation via email. If you do not have an email address, we will not send you a confirmation, assume you are in the class.

Minimum Age- We classify adults as 16 or older.

Financial Aid Available- Low income Bloomington residents may be eligible for fee assistance. Call 952-681-6132 for more information.

Inclement Weather- Tune to WCCO 830 AM for notification of cancellation or call 952-681-6132.

Learning Exchange Registration Notes

Refund Policy- Customer initiated cancellations received within 5 or more business days prior to the start of the class will qualify for a refund minus a non-refundable $5.00 processing fee to the participants. OR when you cancel a class due to illness AND we are able to fill your space with someone on the wait list.


Kids' SAFARI and Early Learners Academy

No refunds will be given when you cancel less than 5 business days before the start of the class, except as noted above, when you cancel a class due to illness AND your space is filled from the wait list. Please call 952-681-6109 as soon as you know you are ill and not attending class.

If a class is canceled due to low enrollment or inclement weather, Learning Exchange staff will contact participants via telephone or email and a full refund will be issued.

Refunds are processed at the end of the entire session; Fall refunds come in January, Winter refunds come in April, Spring refunds come in June (see Refund Policy above).

Electronic payments and confirmations will be identified as being from Bloomington Community Education.

ECFE Registration Notes

Cancellations- The Family Center staff reserves the right to cancel classes with insufficient enrollment.

Refunds- Before the session begins, a full refund is issued for cancellation (minus a $10 processing fee). After the first week, refunds will be prorated. No refund midway through class. Refunds are issued as a letter of credit. The $10 processing fee applies each time you change classes.

Insufficient Funds- Bloomington Public Schools uses a service to electronically recover any checks that are returned for insufficient funds along with a $30 state allowed fee.


Kids' SAFARI Notes

FINANCIAL POLICIES
Program Fees
Charges are generated from the online account. Payment is due in advance of service. Full payment is due whether or not your child is in attendance. No refunds or deductions are made for absences including illness.

  • Consistent Schedule: Payments may be made in two equal installments, due by the 5th and the 20th of the month.
  • Pick Your Days: Payment for Pick Your Days is required to be on Auto Payment via ACH or credit card. Date of Auto Payment is indicated on the invoice. The monthly schedule must be submitted, by noon, approximately seven days before the first of the month. For a list of due dates go to: www.kidssafari.org, at the bottom of the page click on “Pick Your Days Due Dates 2017-18”.
  • Drop-In : Families choosing the drop-in schedule must have a valid ACH or credit card on file. Once the site has approved your reservation, the drop-in charge will appear on your next statement. Once a reservation is approved for a drop-in day, no refunds will be given.

Receipts
Families can manage their own accounts online at any time. This includes printing any necessary receipts. For assistance, please contact kidssafari@isd271.org or 952-681-6128.

Vacation Credit (applies to Consistent Schedule contract only)
Vacation credit is available with a one-week written notice to the Administrative Office, once per school year and once per summer for 3-5 consecutive days within a two-week time frame. Children may not attend the program during the requested time off. If a child arrives, you will be charged at the drop-in rate, and the vacation credit will be voided. Please call 952.681.6128 or email kidssafari@isd271.org with questions.

Revised Contract Fee: $10.00/child
Schedule changes (representing a new pattern of attendance) require a one-week written notice to our Administrative Office and incur a $10 charge per child per change. Please allow one week for requests to be approved/denied. Call 952.681.6128 or email kidssafari@isd271.org with questions.

Late Payments
Kids’ SAFARI is a non-profit, self-supporting organization and needs your prompt payment to meet expenses. There is a $20 late fee for installments received after the 20th of each month. Late fees apply to any unpaid balance. Kids’ SAFARI reserves the right to discontinue or limit service due to failure to meet payment obligations as defined by the contract. Accounts in default are placed with a collection agency. Clients with defaulted accounts incur all costs relative to collection, including legal fees and collection agency fees. Families who have been in collection with ISD #271 will be required to use a credit card for their Kids’ SAFARI account.

Declined Payment
Those with an established pattern of declined payment will be required to change their contract to a “Pick Your Days” option. Families will then be required to pay the entire month’s bill upon approval of submitted schedule and follow all “Pick Your Days” procedures.

NSF Checks
Bloomington Public Schools uses PayTek to electronically recover any insufficient fund checks returned to the school district along with a $30 state allowed fee. If repayment is not made within 5 business days of notification, Kids’ SAFARI services may be suspended. To reach PayTek directly, please call customer service at 1.800.641.9998. Families will be required to go to credit card payment if they have previously given ISD #271 a NSF check, for any future transactions.

Fee Assistance
Kids’ SAFARI has a contract with Hennepin County, which enables families who need childcare assistance in Hennepin County. Please call Hennepin County at 612.348.5937 for more information. Parents are responsible for reading and understanding all Hennepin County guidelines and procedures.

Withdrawal from the Program
Withdrawal from the Kids’ SAFARI program requires:

  1. A one-week written notice to the Administrative Office.    AND
  2. Cancellation of your online contract. The weekly program fee will be charged for the one week following the date in which the Billing Department receives written notice. Payment in full is due upon withdrawal.

Please call 952.681.6128 or email kidssafari@isd271.org with questions.

Early Learners Academy Notes

FINANCIAL POLICIES
Registration Fees
A non-refundable registration fee of $60 per student is required when registering.

Program Fees
Charges are generated from the online account. Payment is due in advance of service. Full payment is due whether or not your child is in attendance. No refunds or deductions are made for absences including illness. Payments may be made in two equal installments, due by the 5th and the 20th of the month.

Statements
Statements may be viewed or printed via your online account and provide the following month’s account activity and the balance due on the 5th and/or 20th. They can be used to verify charges and payments and as receipts for pre-tax reimbursement plans.

Payments
Check or Money Order- Make payable to ISD #271 and either drop off or mail to our Administrative Office.

Credit Card- (VISA, MasterCard, or Discover) Families may sign up for once a month automatic credit card payments via your online account.

Cash- If you wish to pay your account in cash, please deliver to our Administrative Office so that our staff can provide you with a written receipt.
                                      *Payments are not accepted at the ELA sites*

Request for Receipts
Families can manage their own accounts online at any time. This includes printing any necessary receipts.
ELA School Year 2016-17 Page 14

Vacation Credit
Vacation credit is available with a one-week written notice to the Administrative Office, once per school year for the equivalent of the weekly contracted schedule, up to 5 consecutive days. Children may not attend the program during the requested time off. If a child arrives, you will be charged, and the vacation credit will be voided. Please call 952-681-6125 or email dsimkins@isd271.org with questions.

Late Payments
Early Learners Academy is a non-profit, self-supporting organization and needs your prompt payment to meet expenses. There is a $20 late fee for installments received after the 20th of each month. Late fees apply to any unpaid balance. ELA reserves the right to discontinue or limit service due to failure to meet payment obligations as defined by the contract. Accounts in default are placed with a collection agency. Clients with defaulted accounts incur all costs relative to collection, including legal fees. Families who have been in collection with ISD #271 will be required to use a credit card for their ELA account.

NSF Checks
Bloomington Public Schools uses PayTek to electronically recover any insufficient fund checks returned to the school district along with any state allowed fee. If repayment is not made within 5 business days of notification, Early Learners Academy services may be suspended. To reach PayTek directly, please call customer service at 1-800-641-9998. Families will be required to go to credit card payment if they have previously given ISD #271 an NSF check, for any future transactions.

Fee Assistance
ELA has a current contract with Hennepin County, which enables families receiving childcare assistance through Hennepin County and other similar assistance programs to use our services. Please call Hennepin County at 612-348-5937 for more information. Parents are responsible for reading and understanding all Hennepin County guidelines and procedures.

Withdrawal from the Program
Withdrawal from the program requires:
1. A one-week written notice to the Administrative Office at dsimkins@isd271.org
2. A telephone call to the Billing Department (952-681-6128) confirming your intent to withdraw. The weekly program fee will be charged for the one week following the date in which the Billing Department receives written notice. Payment in full is due upon withdrawal.